Galangoor Duwalami Primary Health Care Service

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Wednesday August 26, 2015 |

Galangoor Duwalami recent accreditation

Local practice receives top accreditation honour

The Fraser Coast received a further health boost today when Galangoor Duwalami Primary Health Care Service received the award of accreditation, demonstrating the quality and safety of their practice.

The Practice received the top honour from, Australian General Practice Accreditation Limited (AGPAL), a leading provider in accreditation services.

AGPAL Chair Dr Richard Choong said the accreditation award shows that the practice makes a significant investment in quality on a day-to-day basis from the top down.

“Achieving accreditation is a major achievement for any practice and it is a clear demonstration that Galangoor Duwalami Primary Health Care Service is seeking to improve their level of service to both patients and the community,” he said.

“Practices seek accreditation because they want to be the best and view this as another step toward excellence."

The AGPAL accreditation program was developed jointly by AGPAL and various doctor’s organisations including the AMA. It is a voluntary national program that aims to provide a range of guarantees to patients by accrediting the practice environment.  

To achieve this endorsement, a practice team works for 12 months to implement the Royal Australian College of General Practitioners (RACGP) Standards for general practices, which is the recognised standard nationally for assessment for general practice.

The standards train staff in areas such as ensuring vaccines are within their use-by-date and are stored in the correct temperatures; that the practice equipment is clean and sterile and the practice has emergency care available.

Dr Choong said accreditation is attainable only through cooperation and communication between staff members.

"Everyone at the practice plays a valuable role in working to meet the standards. It gives staff a real sense of pride to work in an accredited practice," added Dr Choong.

Galangoor Duwalami Primary Health Care Service proudly displays the AGPAL symbol for all their patients to see.

“We want to communicate to our patients that their wellbeing is our priority. By being accredited, our patients know we are committed to providing quality care that meets the RACGP’s standards.”

The practice, located at 6 Tavistock St, Hervey Bay, (with a new additional clinic scheduled for opening at 1/87-89 Bazaar St, Maryborough in October 2015) specialises in Aboriginal and or Torres Strait Islander health and the programs offered align specifically with the Governments initiatives towards Closing The Gap.

For further information on AGPAL, please visit or free call 1300 362 111.